At Amar Mart BD, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. That’s why we offer a straightforward Return and Refund Policy for our valued customers in Bangladesh.
You may return a product if:
You received a damaged, defective, or wrong item.
The product is unused, unworn, and in original packaging.
You initiate the return request within 3 days of receiving the product.
You provide the original invoice or order confirmation.
We do not accept returns for:
Items on sale or discount.
Personal hygiene products (e.g. undergarments, grooming kits).
Used or damaged items not caused by our error.
Perishable goods or digital products.
To initiate a return:
Contact us via [Phone/Email/Website form] within 3 days of receiving your item.
Provide order details and reason for return.
Our support team will review your request and guide you through the return process.
You may need to send the item back to our return address (return shipping may apply).
Once we receive and inspect your returned item:
If approved, your refund will be processed within 7 business days.
Refunds will be made via the original payment method or mobile banking (e.g. bKash, Nagad).
In case of Cash on Delivery, refund will be made through mobile wallet or bank transfer.
If you have any questions regarding our Return & Refund Policy, please contact:
Customer Support: 01771420814
Email: amarmartbd.help@gmail.com
Website:www.amarmartbd.com
